Managed IT Services
We Guarantee A Friendly, Knowledgeable, Plain-English Speaking Technician Will Respond Instantly To Your Call And Start Working On Resolving Your Computer Problem Within Minutes
Many small businesses find it challenging to deploy, maintain, and protect their technology. Whether you’re looking to keep IT costs predictable, avoid unexpected problems, communicate more effectively, or make a plan for business continuity, Virtual October has a solution for you.
Our managed IT services will:
- Maintain 24/7 watch over your entire IT environment
- Identify and analyze server “events” for potential problems
- Remediation of processes or services that fail
- Ensure security patches, service packs and anti-virus protocols are up to date
- Ensure that data backups are completed
Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 service desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.
Our Proactive Approach to Managed IT Service Improves Your Productivity
With our managed IT services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order. For a small, fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue.
Let us improve the performance of your IT networks.
The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase? Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. Shouldn’t your IT systems be an investment for business growth, rather than a drag on profitability?
Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect.
Server Monitoring and Care
We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources as needed.
Desktop Monitoring and Care
Our preventive maintenance service for desktops systematically monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all — in the background while your employees remain productive.
Mobile Device Management
With more companies looking for efficient, secure ways to incorporate their employees’ personally owned mobile devices into the workplace (also known as “BYOD — bring your own device”) we offer a response that answers all your needs. Our mobile device management (MDM) solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets. As a fully integrated cloud platform, we simplify MDM with rapid deployment, as well as comprehensive visibility and control that spans across mobile devices, applications and documents.
Scheduled Network and Security Assessments
How healthy is your overall network? On a regular basis, we’ll generate reports on the state of your systems, letting you know of potential problems that fall outside of safe parameters. With these comprehensive assessments, you’ll always have the best information for choosing the most effective response option.
Call us today for a no obligation business discussion of how Managed IT Services can help your York PA business.
Managed IT Services Areas Covered
We provide affordable Managed IT Services, Cloud Computing and Cyber Security Services throughout the York PA, Lancaster PA, Harrisburg, Hanover, Gettysburg, Ephrata, Carlisle, Westminster MD and Towson MD areas.
Our IT Services technicians will even visit your organization on-site: York PA Cloud Consulting, Managed IT Services Lancaster PA, Harrisburg Cloud Computing, York PA Backup and Disaster Recovery, Lancaster Information Technology Consulting, Harrisburg Cloud Computing, Virtualization Services York PA and York PA Security